Grand Velas Riviera Maya

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1242
Limitless
Playa del Carmen, Mexico

Diverse upscale accommodations options include uniquely exotic jungle and ocean view suites; luxury suites have been carefully designed to complement our naturally breathtaking surroundings and seduce your senses.

Our resort is divided into three sections:

The Zen Grand ambiance, immersed in the natural environment of the Mayan jungle, this family-friendly features elegantly exotic suites and more than 1000 square feet of space including a beautiful terrace with jungle view. The Ambassador ambiance, also a family-friendly area with suites that arranged around the main infinity pool and have a spectacular ocean-view terrace. The exclusive Grand Class section; designed for optimum privacy and relaxation. Features suites with oceanfront view, created to experience an intimate ambience. Enjoy high-end amenities like a private plunge pool on the terrace overlooking the blue waters of the Caribbean; the spa-like bathroom also features a Jacuzzi tub and rain shower.

Features

  • All-inclusive
  • Business Center
  • Children’s Programs
  • Conference Facilities
  • Culinary Program
  • Internet Access
  • Lounge/Bar
  • Restaurant

Services

  • Babysitting Services
  • Car Rental Desk
  • Concierge Desk
  • Laundry/Dry Cleaning/Pressing
  • Room Service 24-hours
  • Salon
  • Wedding Services
Recreation
  • Fitness Center
  • Pool
  • Spa
  • Water Sports
In Your Room
  • Bathrobes
  • Butler Service
  • Complimentary Coffee/Tea
  • Iron/Ironing Board
  • Mini Bar

 

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About Grand Velas Riviera Maya

Enjoy the jungle’s mystique and endless ocean views at this luxury, all-inclusive resort for all ages. Discover a different side of the Mexican Caribbean in the exotic Zen Grand Ambiance, surrounded by lush greenery and freshwater streams, or opt for ocean breezes in the Ambassador Ambiance. Explore the entire resort and its five family-friendly restaurants; adults are invited to enjoy the Grand Class hotel’s three additional restaurants and infinity pool as well. Visit the Kids’ Clubs and Teens’ Club, go on an Eco-tour, play miniature golf and much more, for a vacation that’s anything but ordinary.

Grand Class ambiance is an Adult Only area which welcomes teenagers starting from 16 years old.

The resort’s fine cuisine includes several restaurants and bars, two with 4 Diamond certifications. We also have the first restaurant in the world to be part of an all inclusive and received a 5 Diamond award by the AAA; from emotional cuisine to contemporary takes on traditional French dishes and Asian specialties. The bars opened day and night offering Domestic and International Premium Brands.

The Grand Velas Riviera Maya Spa was named “Best Spa in the World” by Virtuoso in 2010. Located in the heart of the property, the Spa covers an area of more than 89,000 square feet, containing 40 treatment suites appointed with beautiful native artwork and separate hydrotherapy facilities men and women. It brings a unique sensory journey of wellness and relaxation and offers a hydrothermal journey.

This resort goes above and beyond offering a vacation of a lifetime. Every season, kids are treated to educational, athletic and artistic opportunities at the Kids Clubs with special activities programs. The Teen’s Club is a chilled place for the youngest to sing karaoke and play videogames, pool, ice hockey, ping-pong or board games. Entire families will have the opportunity to enjoy a nightly themed shows and dinners.


Location

Address
Carretera Cancun Tulum Km. 62 Col. Centro
Playa del Carmen, 77710
Mexico
Nearest Airport
Cancún International (CUN), 31 Miles / 49 Kilometers

Guest Rooms & Suites

Zen Grand Suite

The Mayan nature is the main element that describes this suite. Enjoy 1184 sq.ft. that will bring harmony and peace through its luxury amenities, prime location and world class service; enjoy with your family and loved ones the sounds of the Riviera Maya.

● King size bed, or two Queen size beds

● Private terrace with sitting area

● Living area with sofa

● Bathroom with shower and separate Jacuzzi

● Bathroom vanity

● Connecting suite available

Size: 1184 sq. ft.

Maximum occupancy: 3 adults

 

View

  • Garden View

Amenities

  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
  • Mini Bar
  • Safe
  • Slippers

Features

  • Air Conditioning
  • Balcony/Lanai/Terrace
  • Connecting Rooms
  • Internet Access
  • Jacuzzi/Whirlpool Tub
  • Non-Smoking
  • Sitting Area
  • Wheelchair Accessible

Services

  • Butler Service
  • Complimentary Newspaper

 

Zen Grand Pool Suite

Zen Grand Pool

This suite, located in the heart of the Mayan rainforest, is the perfect retreat for a great family vacation. Immerse yourself in Mayan paradise, revitalize in the private plunge pool located on the terrace, or unwind in your comfortable bed while listening to the sounds of nature.

● King size bed, or two Queen size beds

● Private terrace with sitting area and plunge pool

● Living area with sofa

● Bathroom with shower and separate Jacuzzi

● Bathroom Vanity

Size: 1184 sq. ft.

Maximum occupancy: 3 adults

 

View

  • Garden View

Amenities

  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
  • Mini Bar
  • Safe
  • Slippers

Features

  • Air Conditioning
  • Balcony/Lanai/Terrace
  • Connecting Rooms
  • Internet Access
  • Jacuzzi/Whirlpool Tub
  • Non-Smoking
  • Private Pool
  • Sitting Area
  • Wheelchair Accessible

Services

  • Butler Service
  • Complimentary Newspaper

 

Ambassador Suite

Ideal for a family vacation, this suite has one King size bed and an incredible terrace, where you can enjoy breathtaking ocean views. These suites are decorated with vibrant colors portraying the energetic atmosphere of this ambiance.

1 King size bed, or 2 Queen size bedsPrivate terrace with sitting areaExtraordinary ocean viewSitting area with sofaBathroom with shower and a separate Jacuzzi

Size: 1,270 sq.ft.

Maximum occupancy: 3 adults, or 2 adults and 2 children

 

View

  • Ocean View
  • Pool View

Amenities

  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
  • Mini Bar
  • Safe
  • Slippers

Features

  • Air Conditioning
  • Balcony/Lanai/Terrace
  • Connecting Rooms
  • Internet Access
  • Jacuzzi/Whirlpool Tub
  • Non-Smoking
  • Sitting Area
  • Wheelchair Accessible

Services

  • Butler Service
  • Complimentary Newspaper

 

Ambassador Pool Suite

Feel the excitement and pleasure within these fabulous suites with stunning ocean views. Take pleasure in this spacious suite with an area of 1270 sq.ft. and admire the stunning views of the turquoise sea, beach, and the private plunge pool. Enjoy a memorable stay in the company of your family in this amazing suite decorated with a Mexican contemporary style. It is equipped with all you need.

King size bed, or 2 Queen size bedsPrivate terrace with sitting area and poolOceanfrontLiving area with shower and separate JacuzziConnections to other suites are not available

Size: 1,270 sq.ft.

Maximum occupancy: 3 adults or 2 adults and 2 children.

 

View

  • Ocean Front

Amenities

  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
  • Mini Bar
  • Safe
  • Slippers

Features

  • Air Conditioning
  • Balcony/Lanai/Terrace
  • Connecting Rooms
  • Internet Access
  • Jacuzzi/Whirlpool Tub
  • Non-Smoking
  • Private Pool
  • Sitting Area
  • Wheelchair Accessible

Services

  • Butler Service
  • Complimentary Newspaper

 

Grand Class Suite

Considered the ideal honeymooners suite. Relax on your balcony and enjoy with your couple the extraordinary view of blue-turquoise sea. During your stay you are offered the most luxurious amenities, spacious high quality areas and absolute tranquility. Romantic nights await you.

● A King size bed, or two Queen size beds

● Terrace with private plunge pool and sitting area

● Living room with contemporary type sofas

● Spa-type bath, with separate shower and Jacuzzi

● Walk-in closet

Size: 1,377 sq.ft.

Maximum occupancy: 3 adults

Adults only ( over 16 years old )

 

View

  • Ocean Front

Amenities

  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
  • Mini Bar
  • Safe
  • Slippers

Features

  • Air Conditioning
  • Balcony/Lanai/Terrace
  • Connecting Rooms
  • Internet Access
  • Jacuzzi/Whirlpool Tub
  • Non-Smoking
  • Private Pool
  • Sitting Area
  • Wheelchair Accessible

Services

  • Butler Service
  • Complimentary Newspaper

 

Zen Grand Presidential Suite

This attractive suite delights couples and families due to the amazing space it offers. Enjoy luxurious amenities that complement the mystic Mayan natural environment, and admire stunning views of the rainforest. This suite was exclusively designed to live a relaxing and peaceful vacation. In addition, as a special amenity, enjoy a revitalizing massage per day, personalized 24-hour Concierge service, and VIP transportation to and from the airport.

● King size bed and / or two Queen size beds

● 2 full bathrooms with rain showers and Jacuzzi

● Marble dining table for 8 people

● Living room with sofa

● Private terrace with sitting area and plunge pool

Size: 3,518 sq. ft.

Maximum occupancy: 4 adults

 

View

  • Garden View

Amenities

  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
  • Mini Bar
  • Safe
  • Slippers

Features

  • Air Conditioning
  • Balcony/Lanai/Terrace
  • Internet Access
  • Jacuzzi/Whirlpool Tub
  • Non-Smoking
  • Private Pool
  • Sitting Area
  • Wheelchair Accessible

Services

  • Butler Service
  • Complimentary Newspaper

 

Ambassador Presidential Suite

This suite is everything you have ever dreamed of! Live it in this splendid two-bedroom suite with private plunge pool overlooking the Caribbean Sea. Enjoy with your loved ones the amenities and services offered; relax in the indoor Jacuzzi and enjoy a massage in the comfort of your suite; in addition to 24-hour Concierge service. Spend unforgettable moments in the majestic Presidential Suite.

2 bedrooms, one with a King size bed and the second one with two Queen size beds. Ocean-front viewPrivate terrace with swimming pool and sitting areaSitting area with modern sofa2 bathrooms with double shower: rain and handMassage in the suite areaIndoor JacuzziWalk-in closet

Size: 3,094 sq.ft.

Maximum occupancy: 6 adults

 

View

  • Ocean Front

Amenities

  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
  • Mini Bar
  • Safe
  • Slippers

Features

  • Air Conditioning
  • Balcony/Lanai/Terrace
  • Internet Access
  • Jacuzzi/Whirlpool Tub
  • Non-Smoking
  • Private Pool
  • Sitting Area

Services

  • Butler Service
  • Turn Down Service

 

Grand Class Presidential Suite

The Grand Class Presidential suite is the perfect refuge for your dream vacations. Feel the comfort during your stay, and invite your family to enjoy exclusive nights in this spacious area. Discover unique amenities and let yourself be pampered with unsurpassed personalized service; which includes 24-hour Personal Concierge, daily 50-minute massage, and VIP transportation.

● 2 bedrooms, one with King size bed, and one with two Queen beds

● Private terrace with ocean view and plunge pool

● Living area with contemporary type sofas

● Bar area with premium liquor and beverages

● In-suite massage area

● Walk-in closet

● Dining table for 8 people

Size: 3,796 sq.ft.

Maximum occupancy: 6 adults

 

View

  • Ocean Front

Amenities

  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
  • Mini Bar
  • Safe
  • Slippers

Features

  • Air Conditioning
  • Balcony/Lanai/Terrace
  • Internet Access
  • Jacuzzi/Whirlpool Tub
  • Non-Smoking
  • Private Pool
  • Sitting Area

Services

  • Butler Service
  • Complimentary Newspaper

Facts & Policies

Facts
Experiences
Adventure, Beach, Wellness
VibeCasual
Room StyleContemporary
Number of Rooms539
Check-In Time3:00 PM
Check-Out Time12:00 PM
Early Arrivals & Late Departures

This information has not been provided by the Supplier.

Guaranteed Reservations & Deposits
This information has not been provided by the Supplier.
Cancellation Policy
This information has not been provided by the Supplier.
Accepted Forms of Payment
This information has not been provided by the Supplier.

Pricing Terms and Conditions

Virtuoso Amenities (When Booking with Boss Travel):

– Wholesalers: Virtuoso contracted amenities ARE applicable to bookings made via wholesalers provided the hotel is notified the booking is from a Virtuoso Member Agency.

– On-Site Suppliers: Virtuoso contracted amenities are applicable to bookings made via Virtuoso On-Site suppliers ONLY, provided the hotel is notified the booking is from a Virtuoso Member Agency.

– Suite upgrade based on availability at check in and applicable as follows:

From Zen Grand Suite to Zen Grand Pool Suite,

From Ambassador Suite to Ambassador Pool Suite,

From Ambassador Pool Suite to Grand Class Suite. The Grand Class section welcomes teenagers ( over 16 years old)

-SPA Credit: $ 50 USD per person, per night . SPA Bonus applicable on massages, facials and body wrap treatments with a duration of 50 min or more.

Conditions:

  • Not transferable between guests.
  • Not cumulative.
  • Not redeemable for cash.
  • Unused balances will not be refunded.
  • Not combinable with other Spa promotions.
  • Not applicable on SPA Boutique products, Beauty Salon, Hidroterapy Circuit.
  • Not applicable on treatments available in SPA Cabanas (outdoor areas)
  • Applicable on treatments with a duration of 50 min or more.
  • Credit is not applicable on Holiday period: from December 20th to January 3rd.

– The Virtuoso Amenities do not apply to groups of more than 10 rooms.


 

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